GoTranscript is a transcription services company founded in Scotland in 2006. They analyze audio and video files for text output.
To date, the company has transcribed more than 144 million minutes of work performed by thousands of transcribers and proofreaders around the world. However, most of their transcribers are native English speakers living in the US and UK.
Formerly known as SpeechtoText, Go Transcript serves clients such as Cambridge University, Stanford University, Bose and Fisher & Paykel Healthcare. In addition to transcription, their other services include subtitling, translation and subtitling.
The company uses artificial intelligence to perform some tasks, but luckily, human intelligence trumps machine intelligence.
In the vast market of online transcription services, GoTranscript is unusual. Many services offer automated and human transcriptions in English, but GoTranscript focuses only on human transcriptions and offers them in multiple languages. This excellent service has also carved out a niche offering transcriptions for industries with specialized terminology such as legal, education, and medical.
When considering a transcription service, the cheapest is not always the best option. Inexpensive AI-generated transcripts can leave users with hours of editing after the document is complete, negating the convenience of outsourcing. With GoTranscript, you may have to wait longer for the finished product (although there is a fast speed if you need it), but what you get is polished and accurate. The web interface is simple, with clear instructions and little room for user error. GoTranscript is a workhorse that consistently performs well for clients in a variety of professional categories, making it the winner of the editors choice for human-generated transcripts.
How much does GoTranscript cost?
If you’re in a hurry, GoTranscript is the most affordable option on the market for human transcription. GoTranscript charges just 90 cents per minute for five-day turnover. Faster turnaround times are available for an additional fee. You can get a discount on the price of transcription per minute if you participate in the Customer Loyalty Program – all you have to do is log more transcription minutes. For example, after purchasing 2,500 minutes of transcription services, you receive a 5% discount on future services. The discount increases with use, with the lowest possible rate of 77 cents per minute. Being loyal to GoTranscript is literally worth it.
In addition to the loyalty program, GoTranscript offers additional discounts as the volume of audio transcription minutes increases and discounts for students.
Before uploading your audio file for transcribing, GoTranscript offers you a menu of options, such as runtime and whether you want the finished file to contain timestamps. The bid on the page changes in real time as you select options. You can also download a PDF quote in case you need to run it for approval before paying for the job.
How to get started with GoTranscript
Once you upload an audio file for GoTranscript to transcribe and create an account, the process is pretty simple. An email will notify you when your transcript is complete, which can take anywhere from five days to six hours, depending on the options you selected before payment. Since GoTranscript only uses transcribers, there is no way to get your file in just a few minutes. If speed is your main concern, you should choose a service with an AI transcription option.
GoTranscript has mobile apps for Android and iPhone , but it’s essentially a file downloader that takes your phone’s audio files and sends them to the GoTranscript website for transcription. A mobile app is unnecessary and doesn’t have much functionality. Everything else related to the service is hosted on the GoTranscript website, so there’s nothing to download or install. According to the company, the site works well with the latest versions of the most popular browsers.
Edit and share transcripts with GoTranscript
Once your transcript is complete, you can edit the document directly on the GoTranscript website or download a Microsoft Word file. GoTranscript’s editing dashboard is simple and functional. You can navigate through the document by scrolling the text or by scrolling the audio playback at the top of the screen. Save often because there is no autosave. For this reason, I recommend downloading the document and editing it in your favorite office program instead.
GoTranscript doesn’t offer a team-based collaboration space, but you do get sharing capabilities. For example, you can create multiple web links to embed or share a finished document. If a collaborative workspace is important to your team, Rev may be a better choice. Its sharing features are simple and convenient.
What languages does GoTranscript support?
As mentioned, GoTranscript offers transcription services not only in English but also in other languages. These are Albanian, Arabic, Armenian, Azerbaijani, Bengali, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Indian, Indonesian , Italian, Japanese, Korean, Kurdish, Kyrgyz, Latvian, Lithuanian, Macedonian, Malay, Nepali, Norwegian, Pashto, Persian (Dari), Persian (Farsi), Polish, Portuguese, Romanian, Russian, Serbian, Shona, Slovak, Slovenian , Somali, Spanish, Swahili, Swedish, Tajik, Thai, Turkish, Turkmen, Ukrainian, Urdu, Uzbek and Vietnamese.
Is my data safe with GoTranscript?
GoTranscript advertises its service as an excellent choice for those in the medical and legal professions, as privacy and security are top priorities for the company. All GoTranscript employees sign a general non-disclosure agreement (NDA) that applies to any file they work on. The company will also sign additional NDAs at the client’s request. As an added layer of security, each audio file is cut into small chunks (approximately five to 10 minutes) so that no transcriptionist has access to the entire conversation. Once the file is finished, they delete it.
“We have redacted documents for open criminal cases and highly confidential medical records. You can trust our medical and legal transcription security because, as you can see, the security of your information is our priority,” GoTranscript’s privacy page says.(Opens in a new window).
Should I choose GoTranscript?
GoTranscript is not a basic transcription service for the average user. Its volume discounts, human-generated transcriptions, and experience with confidential documents make GoTranscript a reliable and trustworthy option for large corporations and teams that regularly deal with large volumes of audio data. The fact that the company has transcriptionists who know legal and medical terms is an added bonus. Dozens of languages available for transcription also make GoTranscript an obvious choice for international companies operating in different markets.